Store Policy

Store Policy
Franklin Paterson Company, Inc. Your One-stop Career Boutique
More Hits on your resumes, More Interviews, and Better Offers.

STORE POLICY
Franklin Paterson Company Inc. Store Policy


The client understands that all items Shared or purchased online at Franklin Paterson Company, Inc. are creative products or services.

In particular, the Franklin Paterson Company, Inc. Resume Questionnaire , the Career Strategy, and the Interview Preparation Documents and Questionnaires are the proprietary property of Franklin Paterson Company Inc.

These documents are valuable and are not acquired, kept, resold, disclosed, or distributed without payment. Please return the Carer Strategy, Interview preparation documents, and or the Resume Questionnaire within forty-eight hours of receiving the documents or Questionnaire to receive a full refund should you decide not to proceed with the resume writing or interview training process.

Our Career Strategy, Resume Questionnaire , and /or the Interview Preparation Documents are FREE only to paying customers who have purchased Interview Training services who receive them as part of the resume writing and interview training process.

If you decide to discontinue the resume writing process or the interview preparation or career strategy coaching, in all cases, please return the Questionnaires and other Training Documents within the first 48 hours of receipt.

Should you keep the proprietary resume writing and interview prep document - you will be charged the $85.00 fee, which you would pay if you purchased the material alone.

Unfortunately, we cannot allow the distribution of our proprietary property without payment. Should you decide not to proceed with the writing or interview coaching process, please be sure to return all of the resume writing or resume design documents WITHIN the required 48 hours to ensure a full refund.

If you canceled an order for which you received a Questionnaire or the Interview Preparation Training Documents and did not return the Questionnaire within 48 hours, the $85.00 fee would be deducted from the price you paid. The remainder is returned to you within ten days of receipt of your notification of a canceled order.

Our Franklin Paterson Company, Inc. Questionnaire :

You may use the Franklin Paterson Company, Inc. Questionnaire and its contents solely for your personal, non-commercial use, and you may download or print a single copy of any portion of the Resume Questionnaire Content for your personal, non-commercial use, provided you do not remove any trademark, copyright or other notice contained in such Content. No other use is permitted unless otherwise expressly permitted by Franklin Paterson Company, Inc.

IMPORTANT: You may not, republish the Resume Questionnaire Content on any Internet, Intranet or Extranet site or incorporate the Content in any database, compilation, archive, cache or store the Questionnaire Content in electronic form on your computer or mobile device unless otherwise unless expressly permitted by Franklin Paterson Company, Inc., share the contents of the Questionnaire with any external firm or a person who is not an employee of Franklin Paterson Company Inc.

You may not distribute or share any of the Questionnaire's Content to others, whether or not payment is involved or other consideration. You may not modify, copy, frame, reproduce, sell, publish, transmit, display, or otherwise use any portion of the Franklin Paterson Company, Inc. Questionnaire Content without securing the prior written consent of Franklin Paterson Company, Inc.

Resume Writing

We appreciate your business and endeavor to make corrections/additions as requested or needed during the resume writing process to guarantee your satisfaction. You have up to one year to use your purchase and complete the resume writing process.

You have up to three months from the date of purchase to start the resume design process. We realize that events may arise that may delay the start of your job search effort, or the service may be a gift that the recipient may not use to use immediately. Would you please update your writer if there will be a substantial delay in starting your services that will exceed three months?

Once our writers and researchers begin the process of working on your resume, we cannot issue a refund.

Writers may use your old resume, the Questionnaire plus resume, the Questionnaire only, in-person or telephone interviews as the basis for information to write your resume. Don't hesitate to contact us within 72 hours or three business days upon receipt of the documents' first draft if you need to make revisions to your resume, letters, etc.

We will make two revisions or additions to the resume within the first ten days of receiving the final documents. We will work with you to make the revisions you desire to ensure your complete satisfaction.

Given the unique benefits of the resume writing process, career counseling, job research, review of your current document, interview training, and job board referrals that you receive from your initial call or contact with a writer and career counselor, and during the process/discussion of having your resume written; we have a strict "no return, no refund" policy after the stated time period.

Due to the research, design, and counseling preparation needed to begin the writing process, once our writers and researchers start the process of working on your resume, we cannot issue a refund.

Writing your resume or cover letter is a creative process; no refunds are permitted on creative products or services. All resume design and cover letter services sales are final once the writer begins the research, design, and counseling preparation process to create your resume or cover letter.

The client agrees to pay Franklin Paterson Company, Inc. the reasonable costs of enforcement for collection if it is necessary for Franklin Paterson Company, Inc. to retain an attorney and institute legal proceedings.

The laws of the state of Indiana shall prevail in the enforcement of this contract.

Thanks Franklin Paterson Company, Inc. Questions email us at refund@franklinpaterson.com.

** After ten days or for minor additions, please call your writer directly during the interview process. Faxed or emailed requests will not be honored.


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